Thursday, November 26, 2015

My favorite quotes from the books I read in 2015


Are you ready for a really really long blog post? Here some of my favorite quotes from some of my favorite books of 2015 (yes, what I am saying that this post could have been even longer).

I am always grateful for the joy of reading. I believe books help us become better humans. As I continue to be shaped by my life experiences, I am relying on the wisdom of books to guide me through life and be my teachers.

#1 quote of the year is from the book called “Man’s search for meaning” by Viktor E. Frankl

“The truth—that love is the ultimate and the highest goal to which man can aspire.”

Enjoy (at your own pace)!  


Three Daughters: A Novel by Consuelo Saah Baehr

She wanted to remember how it felt to be engulfed by his body, a sensation so thrilling it blotted out conscience and duty.

She exhaled deeply, letting go of a life that was no more than a pale constricted dream. She was a woman now. She was suffused with her sense of femaleness.

Miriam, you have the gift of acceptance, but also the will to take the difficult road.

There comes a point when—no matter how grievous the loss—the innate will of the body and mind to flourish takes over.  

With no large event to mark its passing, time had less meaning.

But now, today, she felt emotionally murky. It was resentment of such long standing she could barely guess at the true origin.

She had a private smile—not broad in any sense—just a little folding in of her lips.

Their marriage had appeared so arbitrary—a girl from this household and a boy from that one. They hadn’t chosen each other out of love or necessity. Yet despite that, he had decided to adore her.

She was married but she didn’t feel married.

“Perfect love,” he had once said to her, “is what parents feel for a child. It’s love that wants nothing back.”
We must take things hard that are hard but also go forward and not ask too many questions.


Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert

He seemed to live in a state of uninterrupted marvel, and he encouraged them to do the same.

So this, I believe, is the central question upon which all creative living hinges: Do you have the courage to bring forth the treasures that are hidden within you?

I’m talking about living a life that is driven more strongly by curiosity than by fear.

Creativity is a path for the brave, yes, but it is not a path for the fearless, and it’s important to recognize the distinction.

Basically, your fear is like a mall cop who thinks he’s a Navy SEAL: He hasn’t slept in days, he’s all hopped up on Red Bull, and he’s liable to shoot at his own shadow in an absurd effort to keep everyone “safe.” This is all totally natural and human.

I believe that creativity is a force of enchantment—not entirely human in its origins.


Most of my writing life consists of nothing more than unglamorous, disciplined labor. I sit at my desk and I work like a farmer, and that’s how it gets done. Most of it is not fairy dust in the least. But sometimes it is fairy dust.

Your own reasons to create are reason enough. Merely by pursuing what you love, you may inadvertently end up helping us plenty.

There’s probably never going to be any such thing in your life or mine as “an arts emergency.”


You must learn how to become a deeply disciplined half-ass. It starts by forgetting about perfect. We don’t have time for perfect. In any event, perfection is unachievable

The most evil trick about perfectionism, though, is that it disguises itself as a virtue.

Done Is Better Than Good!

Do what you love to do, and do it with both seriousness and lightness.

I did not leap into that book with my hair on fire; I inched toward it, clue by clue.

Interesting outcomes, after all, are just awful outcomes with the volume of drama turned way down.

I think the fiercest question of all is this one: What would you do even if you knew that you might very well fail?


Power Questions: Build Relationships, Win New Business, and Influence Others by Andrew Sobel, Jerold Panas

I'm thinking that some folks aren't hard of hearing. They're hard of listening.

The four words I want him to say are, ‘What do you think?


Thoreau wrote in his journal: “The greatest compliment was paid to me today. Someone asked me what I thought and actually attended to my answer.”

Why do you do what you do?

Problems are like an ice cream cone. If you don't lick them, they cause a mess.

What in your life has given you the greatest fulfillment?”

A sense of fulfillment is different from a feeling of accomplishment or happiness. Fulfillment comes from achieving your hopes and dreams. It reflects a state of completeness or wholeness.



Are there any issues we haven't discussed that you think are relevant to this particular challenge?

Absorbed by the details of our day-to-day lives, we are rarely allowed to dream. Invite a friend or loved one to share their heart with you. Ask: “What are your dreams?


I'm thinking that a difficult experience is often the best education, but sometimes the tuition is very high.

If you had to write your obituary today, what would you like it to say about you and your life?

Never, ever interrupt a productive silence!

What decisions do we need to make today?


Drucker's Five Questions in Your Personal Life 1. What is your mission? 2. Which are the most important relationships you want to invest in? 3. What are the essential priorities and goals of those closest to you? 4. What are your expectations of the people around you, and what do they expect of you? 5. What is your plan?


The American Lady (The Glassblower Trilogy Book 2) by Petra Durst-Benning
 “New York is a work of art in its own right. There are no new worlds to discover in this day and age, but this world-class city is the work of human hands. A work in progress. And each and every one of us should feel grateful to be a part of it.”

She found her thoughts wandering all over the place like paper boats drifting on a pond. It was a strange feeling, and she didn’t quite know whether she even liked it.


The Glassblower (The Glassblower Trilogy Book 1) by Petra Durst-Benning

 “Customers are like whores,” he told her once. “They’re there to be taken. And if you don’t take them, then someone else will come along and do so.” He peered at Johanna as he spoke. “You can do whatever you like with a customer, anything at all—except one thing: never let him leave without closing

“How others perceive us is entirely up to us. A man is what he makes of himself. He can be treated with respect and goodwill, or he can be crushed underfoot like a worm. If you want to be successful in the world of trade and commerce, then you must look successful. It rests in your hands.

True love is much stronger than us mortals. It stops us from being scared of what tomorrow may bring.


The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results by Brent Adamson, Pat Spenner, Matthew Dixon, Nick Toman

Emphasis on collaborative decision making is increasing in an attempt to reap the benefits of diverse perspectives on business issues

It turns out, the far bigger story isn’t about suppliers’ struggle to sell solutions, it’s the customer’s struggle to buy them.

this is no longer a single sale, but a serial sale, each one a little different and carefully positioned to each stakeholder.

Remember, the goal isn’t so much to convince someone to buy a solution but, rather, to persuade them to change their behavior.

Insight, in other words, isn’t designed just to teach customers something new that they’ve never thought before, but to unteach them something

INSIGHT IS NOT THOUGHT LEADERSHIP

 “We have to teach our customers that the pain of same is greater than the pain of change.”

Commercial Insight isn’t an individual sales technique nearly as much as organizational commercial strategy.


The Color of Secrets by Lindsay Jayne Ashford

Some things are too painful to put into words.

She felt as if he had turned her body inside out, found her soul and set it free.


It doesn’t make any difference that I’m not your real dad. I’m real in all the ways that matter


The Untethered Soul: The Journey Beyond Yourself by Michael A. Singer

The truth is that most of life will unfold in accordance with forces far outside your control, regardless of what your mind says about it.

If you spend your time hoping that it doesn’t rain tomorrow, you are wasting your time.

Eventually you will see that the real cause of problems is not life itself. It’s the commotion the mind makes about life that really causes problems.

What you end up experiencing is really a personal presentation of the world according to you, rather than the stark, unfiltered experience of what is really out there.

Consciousness is the highest word you will ever utter. There is nothing higher or deeper than consciousness. Consciousness is pure awareness.

One of these great saints, Ramana Maharshi, used to ask, “Who am I?” We see now that this is a very deep question. Ask it ceaselessly, constantly. Ask it and you will notice that you are the answer. There is no intellectual answer—you are the answer. Be the answer, and everything will change.

What you’ll see, if you watch carefully, is that you have a phenomenal amount of energy inside of you. It doesn’t come from food and it doesn’t come from sleep. This energy is always available to you. At any moment you can draw upon it. It just wells up and fills you from inside. When you’re filled with this energy, you feel like you could take on the world. When it is flowing strongly, you can actually feel it

There is a very simple method for staying open. You stay open by never closing. It’s really that simple. All you have to do is decide whether you are willing to stay open, or whether you think it’s worth closing.

What it means to live life is to experience the moment that is passing through you, and then experience the next moment, and then the next.

You are protecting your ego, your self-concept.

So you decide to use life to free yourself. You become willing to pay any price for the freedom of your soul. You will realize that the only price you have to pay is letting go of yourself.


Fear doesn’t want to feel itself; it’s actually afraid of itself.

Life is continuously changing, and if you’re trying to control it, you’ll never be able to fully live it. Instead of living life, you’ll be afraid of life.

The purpose of spiritual evolution is to remove the blockages that cause your fear.

People end up using their relationships to hide their thorns. If you care for each other, you are expected to adjust your behavior to avoid bumping into each other’s soft spots. This is what people do. They let the fear of their inner thorns affect their behavior.

How do you free yourself? In the deepest sense, you free yourself by finding yourself.

You don’t have to get rid of loneliness; you just cease to be involved with it. Bottom of Form

You are either trying to stop suffering, controlling your environment to avoid suffering, or worrying about suffering in the future. This state of affairs is so prevalent that you don’t see it, just as a fish doesn’t see the water.

The body is communicating through its universal language: pain. Your psyche is communicating through its universal language: fear.

Every time you get into your car, as you’re settling into the seat, just stop. Take a moment to remember that you’re spinning on a planet in the middle of empty space.

Walk outside on a clear night and just look up into the sky. You are sitting on a planet spinning around in the middle of absolutely nowhere. Though you can only see a few thousand stars, there are hundreds of billions of stars in our Milky Way Galaxy alone.

In truth, pain is the price of freedom.

You are not your thoughts; you are aware of your thoughts. You are not your emotions; you feel your emotions.


The question was, very simply, “Do you want to be happy or not?” If you keep it that simple, you will see that it really is under your control. It’s just that you have a deep-seated set of preferences that gets in the way.

You will be surprised to find that in most situations there’s nothing to deal with except for your own fears and desires. Fear and desire make everything seem so complicated. If you don’t have fear or desire about an event, there’s really nothing to deal with. You simply allow life to unfold and interact with it in a natural and rational manner. When the next thing happens, you’re fully present in that moment and simply enjoying the experience of life.

So start using every day to let go of that scared part of you that won’t let you live life fully. Since you know you’re going to die, be willing to say what needs to be said and do what needs to be done.

Life itself is your career, and your interaction with life is your most meaningful relationship.

What actually gives life meaning is the willingness to live it.

To Sell Is Human: The Surprising Truth About Moving Others by Daniel H. Pink

Attunement is the ability to bring one’s actions and outlook into harmony with other people and with the context you’re in. Think of it as operating the dial on a radio.
Assume that you’re not the one with power.

Seligman calls “flexible optimism—optimism with its eyes open.”

If I don’t know my problem, I might need some help finding it.

People often find potential more interesting than accomplishment because it’s more uncertain, the researchers argue.

Sales and theater have much in common. Both take guts. Salespeople pick up the phone and call strangers; actors walk onto the stage in front of them. Both invite rejection—for salespeople, slammed doors, ignored calls, and a pile of nos; for actors, a failed audition

Listening without some degree of intimacy isn’t really listening.

Genuine listening is a bit like driving on a rain-slicked highway. Speed kills. If you want to get to your destination, you’re better off decelerating and occasionally hitting the brake.  

The idea here isn’t to win. It’s to learn.

Alfred Fuller intuited years before improv was ever invented. “Never argue,” he wrote. “To win an argument is to lose a sale.”

The Alchemist by Paulo Coelho

It’s the possibility of having a dream come true that makes life interesting,

It’s this: that at a certain point in our lives, we lose control of what’s happening to us, and our lives become controlled by fate. That’s the world’s greatest lie.

The Soul of the World is nourished by people’s happiness.

“All things are one,” the old man had said.



Sometimes, there’s just no way to hold back the river.


One is loved because one is loved. No reason is needed for loving.

There is only one way to learn,” the alchemist answered. “It’s through action. Everything you need to know you have learned through your journey. You need to learn only one thing more.”


It said that all people who are happy have God within them.


If a person is living out his Personal Legend, he knows everything he needs to know. There is only one thing that makes a dream impossible to achieve: the fear of failure

When we love, we always strive to become better than we are

Man's Search for Meaning by Viktor E. Frankl

An abnormal reaction to an abnormal situation is normal behavior.

The truth—that love is the ultimate and the highest goal to which man can aspire.

The salvation of man is through love and in love. I understood how a man who has nothing left in this world still may know bliss, be it only for a brief moment, in the contemplation of his beloved.

Love goes very far beyond the physical person of the beloved. It finds its deepest meaning in his spiritual being, his inner self. Whether or not he is actually present, whether or not he is still alive at all, ceases somehow to be of importance.

The attempt to develop a sense of humor and to see things in a humorous light is some kind of a trick learned while mastering the art of living.

No man should judge unless he asks himself in absolute honesty whether in a similar situation he might not have done the same.

Man can preserve a vestige of spiritual freedom, of independence of mind, even in such terrible conditions of psychic and physical stress.

Everything can be taken from a man but one thing: the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.

If there is a meaning in life at all, then there must be a meaning in suffering. Suffering is an ineradicable part of life, even as fate and death.

Life ultimately means taking the responsibility to find the right answer to its problems and to fulfill the tasks which it constantly sets for each individual. These tasks, and therefore the meaning of life, differ from man to man, and from moment to moment. Thus it is impossible to define the meaning of life in a general way. Questions about the meaning of life can never be answered by sweeping statements. “Life” does not mean something vague, but something very real and concrete, just as life’s tasks are also very real and concrete. They form man’s destiny, which is different and unique for each individual. No man and no destiny can be compared with any other man or any other destiny. No situation repeats itself, and each situation calls for a different response.


When a man finds that it is his destiny to suffer, he will have to accept his suffering as his task; his single and unique task. He will have to acknowledge the fact that even in suffering he is unique and alone in the universe. No one can relieve him of his suffering or suffer in his place. His unique opportunity lies in the way in which he bears his burden.


But there was no need to be ashamed of tears, for tears bore witness that a man had the greatest of courage, the courage to suffer.

Human kindness can be found in all groups, even those which as a whole it would be easy to condemn.

From all this we may learn that there are two races of men in this world, but only these two—the “race” of the decent man and the “race” of the indecent man. Both are found everywhere; they penetrate into all groups of society. No group consists entirely of decent or indecent people. In this sense, no group is of “pure race”—and therefore one occasionally found a decent fellow among the camp guards. Life in a concentration camp tore open the human soul and exposed its depths.

Live as if you were living already for the second time and as if you had acted the first time as wrongly as you are about to act now


The more one forgets himself—by giving himself to a cause to serve or another person to love—the more human he is and the more he actualizes himself.

Love is the only way to grasp another human being in the innermost core of his personality. No one can become fully aware of the very essence of another human being unless he loves him.


Coaching for Improved Work Performance, Revised Edition by Ferdinand Fournies

The fact is, in the business world when you fire somebody, you actually suffer more than he or she does.

Business is one of the most undemocratic organizations in our democracy.

When you hire people as employees you do not buy people, or their bodies, or their brains, or their values. You merely rent their behavior. This might be broom-pushing behavior, word-processing behavior, code-writing behavior,

The reason this logical and most important first step is bypassed with employee problems is because managers assume the employee knows the problem exists.


Conscious Business: How to Build Value through Values by Fred Kofman

In Argentina we have a saying: “Nobody’s more blind that the one who doesn’t want to see.”

Nobody is immune from unconsciousness. The best way to deal with it is not to judge it, but to touch it with compassion and awareness.
There are no death camps in corporations, but many apparently successful companies hide great suffering in their basements. I have seen professional identities destroyed in meeting rooms through innuendo, rumors, and negative opinions.

I realized then that awareness is not a one-time decision. Staying conscious is an ongoing process that demands constant attention and commitment. I vowed to keep my eyes open and look beyond appearances.
I am who I am, and perfectly so. I am not perfect; I am perfectly imperfect in my own unique way. And so is everything.  

And they learned that when all is said and done, service to others is the highest spiritual and business imperative.

He is an intellectual wonder and a management disaster.

Living consciously is a state of being mentally active rather than passive. It is the ability to look at the world through fresh eyes. It is intelligence taking joy in its own function. Living consciously is seeking to be aware of everything that bears on our interests, actions, values, purposes, and goals. It is the willingness to confront facts, pleasant or unpleasant. It is the desire to discover our mistakes and correct them

Conscious employees take responsibility for their lives. They don’t compromise human values for material success. They speak their truth and listen to others’ truths with honesty and respect. They look for creative solutions to disagreements and honor their commitments impeccably.

Blame is a tranquilizer. It soothes the blamer, sheltering him from accountability for his life. But like any drug, its soothing effect quickly turns sour, miring him in resignation


The questions to elicit the story of the player are: 1 What challenge did you face? 2 How did you contribute (by acting or not acting) to create this situation? 3 How did you respond to the challenge? 4 Can you think of a more effective course of action you could have taken? 5 Could you have made some reasonable preparations to reduce the risk or the impact of the situation? 6 Can you do something now to minimize or repair the damage? 7 What can you learn from this experience?


Only a conscious leader can evoke the spirit of unconditional responsibility in each of her followers and in her organization as a whole.

Your behavior always expresses your values-in-action.

Your integrity hinges on whether your values-in-action agree with your essential values. When they do, you feel pride. When they do not, you feel guilt

The difference between saying it and doing it boils down to a single word: discipline.

Discipline is the capacity to maintain awareness and choose consciously in the face of instinctual pressures.

One of the hallmarks of ontological arrogance is that you don’t distinguish your identity from your opinions. You assume that your thoughts and your self are one and the same.

An opinion is toxic when it masquerades as a fact.


Person can usually “smell” your toxic opinions behind your facade of politeness.

Most difficult conversations involve doubts about the way we relate to each other. Typical questions are, Are we close? Are we aligned? Do we have a common purpose? Are we cooperating? Can we trust each other? Do we respect each other? Have there been betrayals or breakdowns that threaten our relationship? How do I feel about you? How do you feel about me? What should I do about you and your feelings? What should you do about me and my feelings?

When criticism meets defensiveness, it turns into contempt.

Intimacy is often as frightening as conflict.

Majority rule is four wolves and a sheep voting on what’s for dinner.

Scarcity creates interdependence, which in turn creates conflict.

The problem is that we take our opinions to be more than simply our view of the world; we think of them as an accurate description of the world. Furthermore, we identify with our opinions

In these “dead” marriages, spouses continue to live together but are emotionally estranged. Some of these couples openly agree to stay together for the sake of the children,

Emotions are good advisors, but terrible masters.

Every time we block an emotion we incur an emotional debt, which sooner or later we have to pay—with high interest.

 “Would” opens a conversation, while “should” closes it.

If you forgive out of a sense of superiority or pity, you are confusing forgiveness with arrogance.

Challenging others’ emotions makes them feel judged, misunderstood, and disrespected. In extreme cases, it can make them doubt their sanity.

Awareness is irreversible. Once you start seeing, you can’t pretend to be blind.

Yellow Crocus by Laila Ibrahim

Remember how I always have my mama’s love in my heart? Well, you gonna always have my love in your heart to guide you. You smart and you strong and you have a good heart, Lisbeth. You gonna be all right

She was disoriented without the anchor in her life.

She thought her heart was already as full as it could get, but she was wrong. There was more to feel.

Edge of Eternity (The Century Trilogy, Book 3) by Ken Follett

They’re not all narrow-minded. Some are working hard to change things. Give us time. The revolution was forty years ago. How much time do you need before you finally admit that Communism is a failure?

International politics is like a glass. Aggressive moves by either side pour water in. The overflow is war.
Sometimes the Soviet Union was more like a medieval monastery where everyone had taken vows of poverty and obedience.

I’ve heard that restaurants in the United States open when people want food and drinks, not when the staff want to work,” said Natalya. “Do you think it’s true?” “Probably just propaganda,” said Dimka.

Sex with the one you love is the second-best thing in the world,” Maud had said to Walli. Somehow a grandmother could say things that a mother could not. “If that’s second best, what’s first?” he had asked. “Seeing your children happy.”

Four years after leaving the Soviet bloc he still marveled at the abundance of food in America: big steaks, juicy hamburgers, piles of French fries, mountainous crisp salads, thick milk shakes, all for next to nothing, and coffee with free refills!

Gorbachev has taken the lid off a boiling pot,” he said, slowly and distinctly. Then he added: “The steam may be painful, but change is irreversible.”

The most striking characteristic of Soviet leadership for the last sixty-five years was the refusal to face facts.

Destiny of Souls: New Case Studies of Life Between Lives by Michael Newton

And so it is a soul’s destiny to search for truth in their experiences in order to gain wisdom.

[…] life is anything but meaningless. We know if we hold a rock in our hand it is as real to us as an observer-participant in a physical world. We must also keep in mind that a divine intelligence placed us in this environment to learn and grow for a greater good. None of us are here by accident and neither are those events which affect us in our own reality at this moment in time

People in deep hypnosis explain that musical thought is the language of souls.

Karma is more than taking proper actions toward others, it is also having the intention to do so.

Searching for who you really are is getting in touch with your inner Self and bringing passion and meaning into what you do in life.

Big Little Lies by Liane Moriarty

She’d never believed in God, except when she heard children singing.

All conflict can be traced back to someone’s feelings getting hurt, don’t you think? Divorce. World wars. Legal action.

She’s impossible to hate. I’m very good at hating people, and even I find it difficult. I really have to put my heart and soul into it.

It’s like their religion. They’re fundamentalist mothers.

It was all so beautiful she felt like she could taste it

Every day I think, ‘Gosh, you look a bit tired today,’ and it’s just recently occurred to me that it’s not that I’m tired, it’s that this is the way I look now.

Oh, Lord, I don’t want the recipe, I just want the muffins.

If she packaged the perfect Facebook life, maybe she would start to believe it herself. She could shrink her fears down into innocuous little status updates that drifted away on the news feeds of her friends.

She lived in a house where every single room silently screamed: WE HAVE A LOT OF MONEY. PROBABLY MORE THAN YOU.


Her husband had always been so fair, except for those times when he was monstrously unfair. 

Friday, August 21, 2015

About over-thinking (and under-doing)

(one of Elizabeth Gilbert's favorite quotes)

Do you know what an "Ask-hole" is? It's someone who constantly asks for advice but does not do anything with it.  But that’s not exactly what this post is about. Or maybe it is just a little bit.

As a coach and someone who is curious about people's behavior, I often hear themes and thorny issues that my clients, friends and colleagues grapple with. Everyone is unique, of course, and yet we all tend to be dealing with certain things which seem universal. For instance - over-thinking.

In the Western cultures and, certainly corporate culture, a huge value is placed on thinking. There is "thought leadership" and "thought partnership", there is "thinking fast and slow" (from the book Thinking, Fast and Slow by Daniel Kahneman), there is "thinking without thinking" (from the book Blink: The Power of Thinking Without Thinking by Malcolm Gladwell), there is the famous  “I think therefore I am” (philosophical proposition by René Descartes), and there the thinking inside and outside the box from every corporate “strategic” PowerPoint presentation, and so on. Please don't get me wrong, I love thinking. In fact, I am pretty good at it, if I may say so myself. However, everything has a benefit and a cost. In my coaching discussions, sometime I find that people are simply hiding behind thinking. Pure, good old thinking turns into Over-thinking and then simply becomes procrastination. I am finding that the cost of thinking or prolonged thinking is lack of action and doing.  Basically - over-thinking = under-doing.

I often wonder, why are we overthinking? Psychology tells us that when we are compelled to some action (lack of action), it's because there is some inherent benefit to it. I have identified at least two possible reasons / benefits which make overthinking so compelling:


1)   It's easier to just "mull things over" and over rather than taking action. It does not seem as overwhelming.
2)  There is a mock safety in inaction. Pretend thinking simply covers up a fear. When we take action, we can look foolish, we could be wrong, we could be laughed at and all kinds of other upleasantries. It's risky!

And what’s the cost? The price we pay for overthinking and under-doing is feeling of frustration and stagnation. And if we are wise enough, a realization that the richest life moments happen and not just thought about.

So what to do?  You guessed it – I am a proposing a step by step process. An antidote to overthinking and under-doing.

Step 1:
Articulate the issue that you have been thinking about for the past two days, one week, a decade or any amount of time that's significant for you. Example: "Going to medical school was a mistake. I should have never become a doctor. I wish I could change things but it seems too late.”

Step 2
Spend exactly 60 seconds feeling sorry for yourself. 1, 2, 3.... Poof - 60 seconds are
over!

Step 3
Ask yourself: what am going to do about it?

Option 1 - do nothing.
Great - acknowledge that you are consciously making that decision and learn to
live with it minus the pity.  There is liberty and beauty which come from telling ourselves the truth. It's ok to not want to do anything about any number of issues in our lives. However, make that decision with open eyes and deliberately, that's a very adult thing to do - it's called taking responsibility.

Option 2 - do nothing but continue to mull it over while asking for advice
BUT acknowledge to yourself that you are just doing it for yourself, because you like the attention you are getting from others when you are “thinking out loud.” And that's ok too.

Option 3 - do something.
Great. Break it down into manageable components and get to work. Hire a coach.
Stick with the plan of action. Get your hands really dirty. Check in with yourself periodically - do I still want this (whatever it may be) badly enough? If the answer is yes - continue on your course. If the answer is no, correct the course of action.

Bottom line - don't hide behind anything, including over-thinking. Just don't do it. You are wasting your time which could be used living your best life.

If all else fails, watch Daniel Pink’s fabulous and inspiring address to the Northwestern University graduates where he makes the case for more doing and less thinking.

And  yes, in case you are wondering, there is such a thing as overdoing and under-thinking, which will also land you in hot water. But that’s for another post. 

Saturday, May 23, 2015

About plastic spoons and other treasures



[This post was written on a long but wonderful flight which took me from one coast of the USA to another.]
I get very introverted and introspective on flights. Sometimes I watch mindless TV (the kind that I never watch on the ground because it seems like such reckless waste of time). Sometimes I stare into the beauty outside the window. I also think a lot and often write some of my thoughts down. And I revel in the fact that there is nobody I have to speak with. This time I am lucky enough to fly first class. And it is a long flight. So the comfort and luxury are especially felt and appreciated.
First Class. Let me paint the picture for you. I have a front-row window seat. The service is impeccable. I am constantly being asked if I am comfortable, I am being offered food, drinks and more blankets. I am reassuringly smiled at. There is plenty of leg-room; there is space for my personal items and an outlet to plug in my electronics. The food keeps coming in the perpetual cycle of all sorts of yumminess.

And I sit here in a stunned wonder of it all. And before you ask, yes, I have flown business and first class before. And, yes, I have eaten delicious food before (and even on airplanes, believe it or not). It's not the newness of this experience which makes me think and reflect. It’s the seeming ordinariness of this moment and at the same time its boundless extra-ordinariness. Contradiction? Not really.

I am an immigrant and a grateful naturalized citizen of the United States of America. I believe, I never completely shook off the "fresh off the boat" perception of life around me. Perhaps other immigrants have this experience as well. At least, I haven't shaken it off yet and it's been nearly quarter of a century since the time I have called U.S.A. my home. What is the “fresh off the boat” perception you ask? Here is an analogy: think of a child trying ice cream for the first time. Imagine that child’s smile. It’s sweet. It’s chilly. It melts on your tongue.  It’s something that the child has never seen or tasted or experienced before. It’s special.  Even if it tastes weird, it’s still good weird. To an immigrant, or maybe it’s just me, the experience for the new world with all of its special new experiences creates a kind of feeling of wonder and awe. And then overtime, even as the newness wears off, the raw “awe” morphs into a kind of knowing and appreciation which stay with you.
As I sit here, in this incredible plush reclined chair, with soft blankets covering my body (one over the shoulders and one on my lap), I am smiling, both inside and outwardly. The feeling of gratitude is running through my whole being. Memories flood my mind. These memories are old and a little worn-out. But they are still dear.

These memories are from nearly a quarter of a century ago. These memories are of me on another flight - Pan Am flight from Moscow to New York.  I am with my parents and grandparents. And the flight attendants bring us our lunch with gray melmac plastic utensils – spoons, forks and knives. I remember looking at all of it in such wonder. I don't think I have ever seen plastic utensils up until that point or experienced the concept of anything that was produced for "one time use", something disposable.

I remember the same gratitude flowing through my body. This thankfulness isn't for the trivial things. This feeling does not have materialistic roots. No. It is the gratitude for being allowed a small moment of luxury. Even if this is a perceived luxury (is there any other kind, really?) In a life of an immigrant (including those from the Soviet Bloc) necessity and hardship are the main characters of the play. Back in the Soviet society, "spartan" life was the norm; "essential-ism" by default not by choice, life without any “extras" was the reality for many, including my family.

I remember, on that Pan Am flight, after finishing my food, I cleaned the plastic utensils thoroughly, placed them back into the plastic bag they came in with, and tucked them safely in my pocket. It felt like I got a little treasure. I remember I kept touching my pocket and thinking: “it’s something. It's special.” I kept the utensils for a long time. I especially liked the plastic spoon. It looked gray and shiny like real silver, but it was light and clearly plastic. I decided at that time that getting that plastic spoon was a good omen. That America was going to be a good place to live, full of wonderfulness. And when I learned years later of the expression "to be born with a silver spoon in your mouth", it reminded me of my first “silver” plastic spoon and of one of the first of many treasures which awaited me. I guess some are born with a silver spoon; others get a plastic spoon on their first Pan Am flight and put it to good use.

And now sitting here now, on this flight, I am realizing that inside I am still that little girl. I am still that child, eating my proverbial ice-cream, marveling at the treasures of my life. Sometimes pinching myself and asking "could it really be? Am I truly here and experiencing this?" There have been many "spoons and forks" and all kinds of big and little treasures on my journey through life so far. Sitting here, now, thirty five thousand feet above ground, I am reflecting on these very weighty and earthy questions: have I appreciated each of these sweet (or bitter or expected or unexpected or painful or silver or plastic) wonders enough? Have I tucked them neatly in the "pocket" of my memories and life experiences? Have I given them meaning?

Sitting here now, gazing into the vastness of the skies, with plenty of "legroom" and my electronics fully charged, mentally, spiritually I connect with the loves I lost in the physical world. And I share this moment, this experience and memory with them.  Maybe this is what meditation and mindfulness experts call “being in the moment.” I really don't know. Maybe I am getting old and sentimental – entirely possible. What I know is this moment, what I am feeling right here and right now.
We are all travelers through time, through life. I guess, all I want to say is take your magic plastic spoon with you everywhere you go, make it a symbol of your gratitude, make it meaningful and let it remind  you of the sweetness and wonder of it all. 

Tuesday, May 19, 2015

What my Zumba instructor is teaching me about leadership


Recently, there has been a lot of “talk” about leadership and specific “skills” good leaders possess. There are books, articles, blog posts, speeches, etc. As a coach, naturally, I am paying attention and soaking it all in. And as it often happens in life, if you are thinking of something, it seems to appear and dominate the field of your mental vision. And sometimes, when you are extra lucky, you might even experience an "aha" moment.

So, this past Sunday morning, as I was happily jumping to the sounds of Zumba music, it hit me – my amazing instructor has been giving me leadership lessons for months and months. 

Think it’s impossible to teach coaching and leadership skills through an intense aerobic exercise with loud music? Judge for yourself – this is what my Zumba instructor does, without fail, class after class, week after week:

·  He smiles and says hello – There are many of us in the class, yet he manages to come over and say hello to every person, before every class.

·  He is fully present and completely prepared – He is always at least 15 minutes early for each class “to set up and meet and greet.” During the class, he appears to be fully immersed in what he is doing.  It is clear that he knows his stuff and has a full plan in place: he knows exactly what routine goes after which, who might need extra encouragement, when to pause things and when speed things up. To us, his students, it feels as if there is nothing in the world more important to our instructor than all of us having a great class.

·  He encourages participation and effort, NOT just outcomes – We are not all Zumba pros in the class. We cover all the different age groups. For some of us it’s the first time in our life that we do exercise of any kind. So my Zumba instructor does not demand perfection, but he does encourage “trying” and “giving your best.” Our efforts, no matter how big or small, don’t ever seem to go unnoticed. I have seen our fearless Zumba leader wink, give thumbs up or quietly whisper "I am so proud of you."

·  He leads from the back and the front – In every class, the instructor takes a few people and switches places with them. Which means that every one of us gets a chance to be “in the front” and lead, while he gets a chance to experience the class from the last row. 

·  He makes every person feel “seen” and “heard” – No matter our age, size, weight, quality of our “dancing” or our familiarity with Zumba steps, he manages to make all of us feel special, noticed, cared for. When there is a new person he makes a very deliberate effort to make them feel welcomed. He asks the newbie a number of questions (quietly and discreetly, without making them feel uncomfortable): Is this your first time here? Have you done Zumba before? Would you like to be in the front so you can see better and follow the steps?

·  He challenges us without scolding – Sometimes our instructor just stands in the back and watches us go through a new routine we learned. He pushes us to repeat it more than once or twice until we get the routine close to right and then he claps loudly and says “You are all amazing! You did it!”

·  He uses humor to defuse tension and fatigue – By the 45th minute, we begin to lose some of our resolve to complete the class. The instructor lightens things up. He cracks jokes and makes everyone laugh through sweat and fatigue. 

Most importantly, he does all these things – and likely others that I am not even conscious of – consistently, every single time. People want to come to his class because they know that they’ll feel great during and after the class – physically and emotionally, and because they are going to be called “fearless dancing warriors” and “the strongest Zumb-ists ever.” 

Is it not a great leadership example? It sure does look that way to me.

Sunday, December 7, 2014

My favorite quotes from the books I've read in 2014




What Alice Forgot by Liane Moriarty

~The problem was that she couldn’t attach herself to a “today” or a “yesterday” or even a “last week.” She was floating helplessly above the calendar like an escaped balloon.

~Wouldn’t it be a lot less messy if everyone just stayed with the people they married in the first place?

~She drifted off because she was remembering what it was like when you broke up with someone. Conversations became so hopelessly tangled. You had to be polite and precise. You couldn’t safely criticize anymore, because you didn’t have the right. You’d lost your immunity.

 
The Sisterhood by Helen Bryan

~Portraits, like love, demand an exposure of self.

~You run this enterprise as your full-time job, Menina—how do you get everything done?” Menina groaned. “I have no idea because I have never yet gotten everything done for just one day. I prioritize chaos.”


Sell More With Sales Coaching: Practical Solutions for Your Everyday Sales Challenges by Peri Shawn

~Coaching is both a right and a privilege for your team members, not a penance for poor performers, as some leaders mistakenly use it.

~Keep in mind that effective sales coaching is much like baking a cake. The individual ingredients aren’t all that enticing; the magic happens when you put them together.


The Red Tent: A Novel by Anita Diamant

~We made love very slowly that night, as though for the last time, weeping. One of his tears fell in my mouth, where it became a blue sapphire, source of strength and eternal hope.

~Laboring mother bring out other women like geese responding to the call of a leader in flight.

~“Dear one,” she said, putting my hand to her cheek, “I am so honored to be the vessel into which you pour this story of pain and strength.

Gods and Kings: Chronicles of the Kings #1: A Novel by Lynn Austin

~But the peace of God comes from knowing that there’s an order in the universe and there is a reason for whatever happens, even if only Yahweh [God] can see it.

~Stopping evil was like trying to hold back the waves of the sea.

The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon, Brent Adamson

~How you sell has become more important than what you sell. An effective sales force is a more sustainable competitive advantage than a great product stream.

The Elegance of the Hedgehog by Muriel Barbery

~“Life has meaning and we grown-ups know what it is” is the universal lie that everyone is supposed to believe. Once you become an adult and you realize that’s not true, it’s too late.

~To beauty, all is forgiven, even vulgarity.

~When tea becomes ritual, it takes its place at the heart of our ability to see greatness in small things. Where is beauty to be found? In great things that, like everything else, are doomed to die, or in small things that aspire to nothing, yet know how to set a jewel of infinity in a single moment? The tea ritual: such a precise repetition of the same gestures and the same tastes.

~The tea ritual, therefore, has the extraordinary virtue of introducing into the absurdity of our lives an aperture of serene harmony. Yes, the world may aspire to vacuousness, lost souls mourn beauty, insignificance surrounds us. Then let us drink a cup of tea. Silence descends, one hears the wind outside, autumn leaves rustle and take flight, the cat sleeps in a warm pool of light.

~True novelty is that which does not grow old, despite the passage of time.  

~She radiates intelligence.

~Madame Michel has the elegance of the hedgehog: on the outside, she’s covered in quills, a real fortress, but my gut feeling is that on the inside, she has the same simple refinement as the hedgehog: a deceptively indolent little creature, fiercely solitary—and terribly elegant.

~We don’t recognize each other because other people have become our permanent mirrors.

~I would recognize you anywhere.

~Maybe that’s what life is about: there’s a lot of despair, but also the odd moment of beauty, where time is no longer the same.

~Yes, that’s it, an always within never.  


Orphan Train: A Novel by Christina Baker Kline

~It may have been that they were weak people, ill suited for the rigors of emigration, its humiliations and compromises, its competing demands of self-discipline and adventurousness.

~I’ve stumbled on a fellow outsider, one who speaks my language without saying a word.

~My entire life has felt like chance. Random moments of loss and connection. This is the first one that feels, instead, like fate.

~But behind everything I do is a low hum of fear.

~I learned long ago that loss is not only probable but inevitable. I know what it means to lose everything, to let go of one life and find another. And now I feel, with a strange, deep certainty, that it must be my lot in life to be taught that lesson over and over again.

~I’ll tell you something: marrying Jim was like stepping into water the exact same temperature as the air.
 
A Dangerous Fortune by Ken Follett

~Maisie had at first felt it was unnatural for a child to grow up surrounded by servants, and she feared that Bertie would be overprotected; but she had learned that rich children played in the dirt and climbed walls and got into fights just as much as the poor, and the main difference was that the people who cleaned up after them got paid.


Thinking, Fast and Slow by Daniel Kahneman

~People tend to assess the relative importance of issues by the ease with which they are retrieved from memory—and this is largely determined by the extent of coverage in the media.

~Puzzling limitation of our mind: our excessive confidence in what we believe we know, and our apparent inability to acknowledge the full extent of our ignorance and the uncertainty of the world we live in.

~We are prone to overestimate how much we understand about the world and to underestimate the role of chance in events.

~The best we can do is a compromise: learn to recognize situations in which mistakes are likely and try harder to avoid significant mistakes when the stakes are high.

~Intelligence is not only the ability to reason; it is also the ability to find relevant material in memory and to deploy attention when needed.